What are the storage requirements for removed used parts in Germany? We'll explain!

Regarding workshop invoices, the following "regulations" apply in Germany concerning the storage of old parts:

Fundamental obligation to retain records:

There is no legal regulation regarding this. A workshop should store removed old parts for approximately 4-6 weeks after issuing the invoice to the customer. This applies particularly if the customer has not explicitly waived their right to the return of the old parts.

Background:

• The customer retains ownership rights to the removed parts
• The retention period is intended to allow the customer to verify the work carried out
• It also serves to protect against unjustified complaints

Key points:

• The workshop should inform the customer of their right to request the return of the old parts as soon as the order is accepted
• Many workshops require written confirmation that the customer waives their right to the release of the documents (e.g., on the workshop order)
• In warranty or guarantee cases, longer storage may be advisable
• Hazardous materials (e.g., defective airbags, brake fluid) must be disposed of in an environmentally sound manner

If the customer explicitly waives the right to the old parts, the workshop can usually dispose of them professionally and immediately.

What the legal situation clearly states:

1. Ownership : The removed old parts generally remain the property of the customer, unless the customer expressly or implicitly waives this right.
2. No legal obligation to retain parts : There is no specific time limit in the German Civil Code (BGB) or other laws regarding how long workshops must retain old parts.
3. Practice:
   • Many workshops require written confirmation from the customer that they waive the right to the return of the old parts
   • Without an explicit agreement, it is often assumed that the customer tacitly consents to the proper disposal by the workshop
   • In warranty or dispute cases, it can be useful to keep old parts for a longer period (as evidence)

It is recommended to regulate the handling of old parts directly in the workshop order.

Templates for explanatory texts

Old parts/Removed parts

The old parts removed during the repair remain the property of the customer. If you do not request the old parts back, we will dispose of them properly.

☐ I request the return of the old parts. ☐ I waive my right to the return and authorize the workshop to dispose of them properly

Uncollected old parts will be disposed of after _____ weeks (e.g. 4-6 weeks).

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Alternative, more concise wording:

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Old parts: The removed parts remain your property. Unless otherwise requested within 6 weeks of invoicing, we will dispose of them professionally.

Customer signature: _________________